Frequently Asked Questions

Is there really a Tim?
Yes, Tim Kennedy and his family founded Tim’s Cascade Style Potato Chips in 1986. Even though Tim retired in 2005, his originality and entrepreneurship continue to be a tradition at Tim’s Cascade Snacks. Tim’s is a wholly owned subsidiary of Birds Eye Foods.

What is the secret behind the Cascade Crunch?
It’s all about three things - the finest ingredients, the unique cooking method and the great people at Tim’s who care about the quality of their products.

What are your most popular potato chip flavors?
Our famous jalapeno potato chips have consistently ranked number one. Our customers rave on about this product. Second favorite is our Hawaiian Sweet Maui Onion and third is Tim’s Original potato chips.

Where do you buy your potatoes?
Our potatoes are specially grown on family owned farms located in the great Northwest - Quincy, Toppenish and Ellensburg in Washington State, Portland, Oregon and Bakersfield, California.

What type of oil do you use?
We start with the all natural goodness of premium quality peanut oil then add corn and sunflower oil for that perfect golden brown chip with real potato taste in every delicious bite.

Do you use trans fats?
Tim’s have always been produced with no trans fats.

Where can I find your product?
Independent distributors deliver our product to major chain stores and many convenience stores throughout 11 western states, Alaska, Hawaii and Canada.

View our Chip Locator!

Export markets include Japan, Taiwan and South Korea. If you have any problem finding our chips, just call us at 1-800-533-8467 and we will contact the local distributor.

Customers outside of the market area may order online. Then be sure to let us know what you think of our products. We enjoy and appreciate hearing from our customers.

What other products does Tim’s manufacture besides potato chips?
We create a premium line of gourmet popcorn and just recently added savory spiced rings to the snack aisle.

Please contact us with your questions and comments.